Privacy Policy

Grand Visual take your privacy seriously and this privacy policy explains how we use any personal information we collect about you when you use the Grand Visual website (www.grandvisual.com

Topics:

  • What information do we collect about you?
  • How will we use the information about you?
  • Marketing
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us
  • What information do we collect about you
  • We only collect personal information about you when you voluntarily register to receive company updates. Website usage information is collected using cookies. If you contact us via email, phone or fax we will store your contact details but only for the purposes of replying to such communication.

How will we use the information about you?

If you subscribe to our newsletter we will only use the personal information collected (email address) for the purposes of sending you information and updates about our business.

What information do we collect about you?

If you fill out our contact form we will store your details for the purpose of responding to your query and only for as long as reasonably required to complete such communication.

How will we use the information about you?

If you subscribe to our newsletter we will only use the personal information collected (email address) for the purposes of sending you information and updates about our business.

If you fill out our contact form we will store your details for the purpose of responding to your query and only for as long as reasonably required to complete such communication.

Grand Visual will not share your personal information with any other companies.

Marketing

If you have previously consented to receive company updates, you may opt-out at a later date.

You may have been added to our mailing list via another means other than consenting via the website, e.g. giving one of our employees a business card. In such cases, we identify legitimate interest as the legal basis for the data processing activity (storing your email address and sending you our company updates), such that we can communicate with you B2B and keep you up-to-date with our business activities.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please unsubscribe.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at privacy@grandvisual.com or use the contact information at the bottom of this page, stating your name and a preferred method of contact.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate by emailing us at privacy@grandvisual.com 

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Cloudflare

We use a third-party service called Cloudflare which creates a cookie for security purposes. More information can be found here. Cloudflare logs a users IP address for the purpose of maintaining its security functionality. Such data is anonymised. Details of Cloudflare’s privacy policy and GDPR compliance can be found here. Their full privacy policy can be found here

Google Analytics & Server Logs

Google Analytics is a service we use that creates a specific type of cookie that helps us understand how our website is being used in order to improve the user experience. More information can be found here.

Additionally, our web servers create logs that help us understand how the website is being used and performing, and help us diagnose any problems. These logs may your record IP address but this is an essential technical requirement for us to be able to offer the website service.

In both such cases, all user data is anonymous and logs are only retained as long as is needed for reasonably diagnosis and accountability.

Data Back-Ups

In order to supply the intended level of service and functionality of our websites, we create backup files which may include server logs. With certain activations, it may occasionally be necessary to store your personal data slightly longer, e.g. in a backup file. This will only be done where absolutely necessary e.g. a third party service has failed and the activation cannot be completed as intended. When the service is restored, such backups are processed and any personal data and the backup itself is deleted.

Social Sharing Buttons

We use ‘social sharing buttons’ on some of our web pages to allow our visitors to share or bookmark those pages.

If you are logged into to some of these services they may collect information about the pages of our website you visit even if you don’t click these buttons.

You should check the privacy policies of each of these third-party services to see how they may use your information and how to control any of your personal data that they may collect:

Facebook cookies
Twitter cookies
LinkedIn cookies

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 21 July 2020

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

  • By email: privacy@grandvisual.com
  • Or by writing to us at:
    Privacy Request
    Grand Visual
    2nd Floor
    Holden House
    57 Rathbone Place
    London W1T 1JU

If you have any concerns about your privacy you can contact our governing authority, the UK Information Commissioner’s Office at https://ico.org.uk/global/contact-us/.